Assignment: Enhancing Quality and Safety

Kindly write a 3–5-page paper that examines safety quality on one of the two topics in the attached pdf file. (Topic 2 on inadequate patient education seems easier). The topic chosen should incorporate evidence-based strategies to support communication and ensure safe and effective care. Please bear in mind to address all competencies, follow instructions, and follow grading criterion.

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Enhancing Quality and Safety
Providing patients with information and knowledge is an essential component of healthcare, especially for nurses, who have frequent interactions with patients. Nurses have a crucial role in providing patients with essential information, assisting them in evaluating their educational requirements and facilitating their readiness for learning. Ensuring that patients are well-informed is a crucial requirement for certifying healthcare facilities. The results of patient education may be classified into three categories, benefits for the patient, benefits for society, and benefits for professionals (Farley, 2019). Patients have several advantages including heightened contentment, better quality of life, reduced stress, improved psychological and physiological results, fewer side effects, and lower treatment costs associated with readmissions. This paper seeks to examine the problem of insufficient patient education as a safety concern in a hospital environment and provide a quality improvement initiative based on evidence.
Contributing Factors
Nurses’ provision of patient education is impacted by issues such as time constraints, heavy workloads, cultural obstacles, and inadequate nursing personnel. The establishment of trust between nurse and patient is highly dependent on time, and patient and family education ranks as the sixth most time-consuming task (Farley, 2019). To guarantee high-quality patient education, it is essential to dedicate resources such as time, services, and equipment, and to provide patients and nurses with uninterrupted privacy. The workload, particularly due to the substantial number of patients admitted to the hospital, may lead to stress, social pressure, inadequate illumination, excessive noise, and a high mortality rate among patients. Proper decision-making is necessary due to the absence of concrete results from the services offered by nurses.
Additional factors that impact patient education encompass inadequate staffing, absence of organizational backing, exceeding recommended patient load, the intricacy of patients’ health conditions, subpar coordination of education, insufficient time, and unfavorable work environment (Vaismoradi et al., 2020). To tackle these dangers, nurses must differentiate, classify, and rank these hazards to develop and execute suitable policies and treatments. Nurses may enhance patient care and improve patient education by using these strategies (Gutiérrez-Puertas et al., 2020).
Evidence-Based and Best-Practice Solutions
Implementing quality improvement strategies, such as Plan-Do-Study-Act (PDSA) cycles, may enhance patient education in clinical settings. The PDSA model is a four-stage iterative problem-solving approach that is used to enhance a process or implement change (Vaismoradi et al., 2020). It is essential to have updated and consistent resources, as well as verbal counseling, to improve health literacy. Additionally, studies show that there is a growing trend in using digital health technology to enhance patient education and facilitate the adoption of skills and behaviors related to lifestyle medicine (Farley, 2019). This technology may be disseminated in several forms, including articles, textual messages, and multimedia, which may be more suited for certain subjects and learning preferences. Active involvement of patients in their healthcare is essential for enhancing health outcomes. Although research sometimes lags behind technological development, there is enough evidence to justify the use of several existing technologies in clinical practice.
The capacity of digital health tools to monitor and promote healthy behaviors on a large scale will continue to expand, and the application of more effective assessment methodologies is expected to enhance clinician trust in their use (Gutiérrez-Puertas et al., 2020). To tackle the issue of insufficient patient education in healthcare settings, a comprehensive collection of educational articles on typical medical scenarios is developed. These articles are then distributed in a quicker and more efficient electronic format. Additionally, detailed materials are sent to patients through a dedicated online platform, and if they are missed during appointments, they are also mailed to the patients (Vaismoradi et al., 2020). Healthcare personnel get training on effectively using educational resources and prioritize patient education. They ensure that patients with restricted access to technology have access to printed information. Enhancing patient education will result in improved treatment outcomes for medical illnesses, leading to a more favorable prognosis. This, in turn, will decrease the frequency of hospital visits or readmissions, ultimately reducing healthcare costs. Additionally, it will enhance the quality and safety of patient care, as well as increase patient satisfaction rates.
Coordinated Care
Nurses play a vital role in the coordination of care, leading to enhanced patient safety and cost reduction. They perform thorough evaluations, pinpoint particular requirements and potential dangers, and create personalized treatment strategies. Nurses play a vital role in patient education, providing guidance on self-care practices and encouraging patients to actively participate in their health. Effective communication during transitions relies on interdisciplinary collaboration with healthcare professionals, including physicians and pharmacists. Nurses utilize technological tools such as Electronic Health Records and telehealth services to improve coordination and ensure safety (Stellefson et al., 2020). In addition to advocating for patients’ needs, they offer emotional support and provide counseling on treatment plans. Nurses play a crucial role in quality improvement initiatives, identifying trends and areas for improvement to enhance the quality and efficiency of care.
Stakeholders
To enhance patient education in healthcare, nurses need to collaborate with a wide range of stakeholders, such as patients, families, healthcare providers, hospital management, patient educators, quality improvement teams, IT groups, community health workers, professional nursing organizations, regulatory bodies, insurance firms, and academic institutions. These stakeholders provide input, distribute resources, back policy changes, and approve educational endeavors. Patient educators create and provide customized programs, while quality improvement teams assess their efficacy. IT departments assist in creating and managing digital instructional materials (Stellefson et al., 2020). Health insurance companies provide coverage for patient education initiatives and provide incentives for the delivery of high-quality treatment. Academic institutions provide instruction to train future healthcare professionals in the field of patient education.

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Conclusion
Patient education is crucial in healthcare, especially for nurses who interact frequently with patients. It provides essential information, helps patients evaluate their educational needs, and prepares them for learning. The benefits of patient education can be divided into patient, society, and professionals. Nurse education is influenced by factors like time constraints, workloads, cultural obstacles, and inadequate staff. Integrating technology in healthcare settings is advantageous for patient education, leading to improved safety and quality of treatment while also reducing healthcare expenses.
References
Farley, H. (2019). Promoting self‐efficacy in patients with chronic disease beyond traditional education: A literature review. Nursing Open, 7(1), 30–41. https://doi.org/10.1002/nop2.382
Gutiérrez-Puertas, L., Márquez-Hernández, V. V., Gutiérrez-Puertas, V., Granados-Gámez, G., & Aguilera-Manrique, G. (2020). Educational Interventions for Nursing Students to Develop Communication Skills with Patients: A Systematic Review. International Journal of Environmental Research and Public Health, 17(7), 2241. https://doi.org/10.3390/ijerph17072241
Stellefson, M., Paige, S. R., Chaney, B. H., & Chaney, J. D. (2020). The evolving role of social media in health Promotion: Updated responsibilities for health education specialists. International Journal of Environmental Research and Public Health, 17(4), 1153. https://doi.org/10.3390/ijerph17041153
Vaismoradi, M., Tella, S., Logan, P. A., Khakurel, J., & Vizcaya-Moreno, F. (2020). Nurses’ Adherence to Patient Safety Principles: A Systematic review. International Journal of Environmental Research and Public Health, 17(6), 2028. https://doi.org/10.3390/ijerph17062028