Topic 3 Discussion 1 & 2: Delivery Models Paper

This is for discussion question. Each discussion question must have at least 250 words and two references. Thank you.

Topic 3: Delivery Models
Objectives:
1. Analyze the triple aim and population health management.
2. Identify current trends in health care delivery models.
3. Examine how quality and safety impact the delivery models.

Topic 3 DQ 1
Identify two quality metrics used in your clinical workplace. How are these measured and are the results shared with the nursing staff? If not, do you think they should be? What would be the benefit?

Topic 3 DQ 2
What is a patient-centered medical home (PCMH)? Why is this important to population health?

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Discussion Questions
DQ 1
Quality metrics play an important role in healthcare. The metrics are used for evaluating the effectiveness and efficiency of care that patients receive in an institution. The data obtained from the quality metrics inform the improvement strategies that are implemented to achieve optimum goals in an organization. One of the quality metrics used in my clinical workplace is patient satisfaction rate. The organization often collects data about the level of satisfaction among patients in the organization. The patients provide their subjective feedback with the institutional experiences at the point of discharge. They rate a wide range of care aspects such as timeliness, safety, quality, staff responsiveness, and overall efficiency of the institutional systems used in patient care (Vaughn et al., 2019). The patient satisfaction rating informs the quality improvement interventions implemented in the organization to optimize patient experiences.
The second quality metric used in my clinical workplace is the rate of adverse events in patient care. The organization collects data about rate of adverse events in patient care such as medication errors, patient falls, violence, and hospital acquired infections for use in determining the safety and quality of patient care. The rates of adverse events inform the effectiveness of the institutional interventions used to promote enhanced outcomes in patient care. For example, an increase in the rate of medication errors in the organization implies that the existing systems and processes utilized in medication handling are ineffective. The institution uses the findings on adverse events to develop strategies that would promote continuous improvement in the safety and quality of patient care (Torabi et al., 2020). The organization shares the results of the above quality metrics with the nursing staffs. It shares it to inform the strategies that nurses embrace to promote optimum care outcomes. Sharing also motivates the nurses to engage in activities that drive excellence in the organization.
References
Torabi, E., Cayirli, T., Froehle, C. M., Klassen, K. J., Magazine, M., White, D. L., & Ward, M. (2020). FASStR: A Framework for Ensuring High-Quality Operational Metrics in Healthcare. The American Journal of Managed Care, 26(6), e172–e178. https://doi.org/10.37765/ajmc.2020.43492
Vaughn, V. M., Saint, S., Krein, S. L., Forman, J. H., Meddings, J., Ameling, J., Winter, S., Townsend, W., & Chopra, V. (2019). Characteristics of healthcare organisations struggling to improve quality: Results from a systematic review of qualitative studies. BMJ Quality & Safety, 28(1), 74–84. https://doi.org/10.1136/bmjqs-2017-007573

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DQ 2
Patient-centered medical home (PCMH) is a model of healthcare delivery where there is the coordination of patient treatment through their primary care physician with the aim of ensuring that they receive the care where they need it whenever they need it in a many understandable to them. The PCMH model strives to increase the coordination of patient care to achieve optimum outcomes in the care process. The PCMH model of healthcare delivery is important because of a number of reasons. Firstly, the model strengthens patient-centeredness in the care process. Patients receive coordinated care with inputs from the different stakeholders in healthcare to optimize their outcomes. For example, physicians work in collaboration with nurses and nurse practitioners to ensure patient-centered interventions are used in addressing the actual and potential needs of the clients. PCMH also promotes the provision of value-based care to the patients. The model lowers the healthcare costs with a focus on the realization of optimism care outcomes through the provision of higher quality of care (Perez Jolles et al., 2019).
The PCMH model also assured patients enhanced access to healthcare they need. Accordingly, patients have access to their personal physicians whenever they need, hence, timely management of their health problems and concerns. The provision of patient-centered care in the PCMH model promotes patient satisfaction with care. The model provides patients with positive experiences with healthcare, as they have a direct role to play in making critical decisions about their health. Their active involvement also strengthens the realization of care outcomes such as patient empowerment and satisfaction with the care (Bogucki et al., 2020). Therefore, it is important to enhance the level of awareness among healthcare providers on the need and benefits of PCMH.
References
Bogucki, O. E., Williams, M. D., Solberg, L. I., Rossom, R. C., & Sawchuk, C. N. (2020). The Role of the Patient-Centered Medical Home in Treating Depression. Current Psychiatry Reports, 22(9), 47. https://doi.org/10.1007/s11920-020-01167-y
Perez Jolles, M., Lengnick-Hall, R., & Mittman, B. S. (2019). Core Functions and Forms of Complex Health Interventions: A Patient-Centered Medical Home Illustration. Journal of General Internal Medicine, 34(6), 1032–1038. https://doi.org/10.1007/s11606-018-4818-7