NUR 654-Multidimensional / Case Study Discussion

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Purpose

1. Identify therapeutic and non-therapeutic communication techniques.

2. Identify congruency between verbal and non-verbal communication.

3. Document the conversation and label the parts of the conversation.

Course Competency

· Apply strategies for safe, effective multidimensional nursing practice when providing basic care and comfort for clients.

Instructions

For this assignment, fill out the template provided directly after these instructions.

1. Listen to the ATI video case study called Therapeutic Communication.

2. Record the conversation, indicating the comments made by the nurse and client in the correct columns.

3. Observe and document the verbal and non-verbal communication.

4. Label the verbal and non-verbal communication as therapeutic or non-therapeutic.

5. Provide the rationale for each of the labels (therapeutic or non-therapeutic).

6. Indicate a statement or response that may have been more therapeutic for those believed to be barriers to communication.

7. At the conclusion of the conversation, write a paragraph indicating how you would feel if you were the client in this situation.

Nurse

Verbal

Therapeutic

Non-therapeutic

Alternate Response

Non verbal

Therapeutic

Non-therapeutic

Alternate Response

Module 02 Assignment- ATI Video Case Study on Therapeutic Communication Rubric

Total Assessment Points – 45

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Levels of Achievement

Criteria

Emerging

Competence

Proficiency

Mastery

Verbal and Non-Verbal Communication

(10 Pts)

Verbal and non-verbal communication is correctly identified and rationale for identification is vague.

Verbal and non-verbal communication is correctly identified and rationale for identification is reasonable.

Verbal and non-verbal communication is correctly identified and rationale for identification is complete.

Verbal and non-verbal communication is correctly identified and rationale for identification is thorough.

You must proofread your paper. But do not strictly rely on your computer’s spell-checker and grammar-checker; failure to do so indicates a lack of effort on your part and you can expect your grade to suffer accordingly. Papers with numerous misspelled words and grammatical mistakes will be penalized. Read over your paper – in silence and then aloud – before handing it in and make corrections as necessary. Often it is advantageous to have a friend proofread your paper for obvious errors. Handwritten corrections are preferable to uncorrected mistakes.

Use a standard 10 to 12 point (10 to 12 characters per inch) typeface. Smaller or compressed type and papers with small margins or single-spacing are hard to read. It is better to let your essay run over the recommended number of pages than to try to compress it into fewer pages.

Likewise, large type, large margins, large indentations, triple-spacing, increased leading (space between lines), increased kerning (space between letters), and any other such attempts at “padding” to increase the length of a paper are unacceptable, wasteful of trees, and will not fool your professor.

The paper must be neatly formatted, double-spaced with a one-inch margin on the top, bottom, and sides of each page. When submitting hard copy, be sure to use white paper and print out using dark ink. If it is hard to read your essay, it will also be hard to follow your argument.