NUR 514-Discussion: 5 major conflict resolution skills

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Since workplace conflicts are inevitable, learning to deal with them in a healthy way is crucial. When conflicts are mismanaged, they negatively affect workplace productivity, but when handled in a respectful and positive way, they provide an opportunity for growth, ultimately enhancing employees’ productivity. This week, you will learn common conflict resolution techniques and skills that will enhance their abilities to successfully manage and resolve conflicts in workplaces.

When the elder John D. Rockefeller was setting up the Standard Oil Company, he said, “ The ability to deal with people is as purchasable a commodity as sugar or coffee, and I will pay more for that ability than for any other under the sun.” The ability to deal with people is even more important today with the pressures of our fast-paced, highly diverse environments. Being able to handle conflict in a productive way is frequently mentioned as one of the most challenging skills for people.

Write a 2-page essay illustrating 5 major conflict resolution skills you learned from this week’s reading resources.

Your assignment must be written in standard edited English per the APA guidelines. Be sure to support your work with at least two high-quality references, including at least one from peer-reviewed journals accessed through the Herzing University Library or other sources.

Your assignment should show the effective application of triangulation of content and resources in your conclusion and recommendations.

You must proofread your paper. But do not strictly rely on your computer’s spell-checker and grammar-checker; failure to do so indicates a lack of effort on your part and you can expect your grade to suffer accordingly. Papers with numerous misspelled words and grammatical mistakes will be penalized. Read over your paper – in silence and then aloud – before handing it in and make corrections as necessary. Often it is advantageous to have a friend proofread your paper for obvious errors. Handwritten corrections are preferable to uncorrected mistakes.

Use a standard 10 to 12 point (10 to 12 characters per inch) typeface. Smaller or compressed type and papers with small margins or single-spacing are hard to read. It is better to let your essay run over the recommended number of pages than to try to compress it into fewer pages.

Likewise, large type, large margins, large indentations, triple-spacing, increased leading (space between lines), increased kerning (space between letters), and any other such attempts at “padding” to increase the length of a paper are unacceptable, wasteful of trees, and will not fool your professor.

The paper must be neatly formatted, double-spaced with a one-inch margin on the top, bottom, and sides of each page. When submitting hard copy, be sure to use white paper and print out using dark ink. If it is hard to read your essay, it will also be hard to follow your argument.